Care & help
Returns & exchanges
Simple, 7-day returns and exchanges — because you should love what you wear every day.
7 days to change your mind
You can request a return or an exchange within 7 days of receiving your order.
Condition of the piece
The item must be unused, undamaged and returned in its original packaging with everything it came with.
We pay for return shipping
We arrange a free reverse pickup from your address — there is no return shipping cost for you.
How refunds work
Prepaid orders are refunded back to the original payment source. COD orders are refunded to your UPI ID.
Starting a return
- 1. WhatsApp us at +91 97213 19139 or email hello@shopshaura.com with your order number.
- 2. Tell us whether you'd like a return or an exchange, and why.
- 3. We schedule a free pickup and confirm your refund or replacement once the piece reaches us.